Conditions for providing services

Conditions for the provision of AOC services

In this document you will find the latest version of the general and specific conditions for the provision of AOC Services with the date of approval by the Executive Committee of the AOC Consortium.

You will find the previous versions in the section Previous versions of the web.

General conditions

General conditions for the provision of AOC Services 29/06/2023

Specific provision conditions

Certain services, given their particularities, additionally have specific conditions of provision. In case of doubt or discrepancy between the general and specific conditions, the specific conditions prevail.

In this section you will find the latest version of the specific conditions with their approval date by the Executive Committee of the AOC Consortium.

You will find the previous versions in the section Previous versions of this website.

Relations with the citizenry

Internal Management

Electronic signature and security

Change management

Specific conditions of the e-SET service 14/12/2022

Download services from the AOC Consortium

If you are a user of one of the services of the AOC Consortium and you want to communicate your cancellation request to us, do so through the “Service cancellation request” procedure of the “Termination of service” service that you will find in the “Procedures” section, “AOC Consortium” provider

Doubts or questions

Have a problem or query? Contact the Customer Service Center (CAU) of the AOC Consortium.

Public Certification Service (SCD) prices:

2019
2020

Previous versions of the terms

If there are any, in this section you will find the previous (non-current) versions of the specific conditions for the provision of AOC services with their date of approval by the Executive Committee of the AOC Consortium.

General conditions

The list of previous (non-current) general conditions is as follows:

Specific provision conditions

The list of previously valid specific service conditions is as follows: