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AFFECTATIONS OF THE SERVICES
Open
On June 18 at 10 in the testing environment of the Central Signatory service will be a change of IP. The new IP will be 185.86.34.83 replacing the old 157.97.65.34
The domains affected by this change are:
- ssc.preproduccio.catcert.cat
- ssc.preproduccio.aoc.cat
Services affected: Centralized Signatory
You will find all the information on any impact on the web of thestatus of AOC services.
Due to an intervention scheduled for maintenance tasks the service of EACAT processing will be interrupted throughout the June 6
As a result of this intervention, the following functionalities will be affected:
- The “Procedures” section of the EACAT: catalog of procedures, my procedures, generic submission, registration window and exchange of records (SIR)
- It will also not be possible to carry out procedures through the integration modality
Affected services: EACAT Procedures
You will find all the information on any impact on the web of thestatus of AOC services.
Per causes alienes al Consorci AOC, s’ha detectat una incidència que afecta el procés d’alta a idCAT Mobil
Due to this incident, this service is not available.
Serveis afectats: alta idCAT Mobil
You will find all the information on any impact on the web of thestatus of AOC services.
The `` Grant Income Certificate '' for 2018 is not currently available. It has been verified with the AEAT that the income tax certificate on which the "Certificate of income for scholarships" is calculated is not returning all the necessary boxes in order to calculate it. When the EAEAT informs of the equivalent alternatives boxes with which to calculate the scholarship income certificate, the service will be resumed.
Consumption from July 1 to August 07 is affected by this incident, and the results obtained may not be reliable. Until the EAEAT resumes the service, it will be necessary to request and review the "income certificates for scholarships" on paper.
You will find all the information on any impact on the web of thestatus of AOC services.
Resolved
Per causes alienes al Consorci AOC, s’ha detectat i resolt una incidència que afecta el servei Identitat, de Via Oberta.
Aquesta incidència ha estat detectada a les 11:30h i ha quedat resolta a les 12:45 h.
Services affected: Identitat (DGP) i altes d’idCat Mòbil.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the services offered by the Public Employment Service (SEPE) of Via Oberta is currently resolved.
These services are now available again.
Affected services: Public State Employment Service
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the services offered by the IMSERSO of Via Oberta is currently resolved.
These services are now available again.
Affected services: Dependency
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the services of the National Social Security Institute (INSS) is currently resolved.
These services are now available again
Affected services: National Social Security Institute (INSS) - Public social benefits
You will find all the information on any impact on the web of thestatus of AOC services.
These services are now available again.
Services affected: General Treasury of the Social Security (TGSS) - TGSS Vida Laboral
You will find all the information on any impact on the web of thestatus of AOC services.
From Monday, May 25, the sending of cards with T-CAT digital certificates will work normally and with the usual service level agreements.
It is very important that you only request T-CAT certificates if the shipping address you indicate, when you place your order through EACAT, will be open for receipt. If not please wait to apply.
We continue to encourage you to apply for software certificates (T-CAT P) that can be generated and delivered virtually and can be used for most paperwork.
The incident that affected the Hestia Document Manager and the SSM-CAT diagnostic tool is currently resolved.
Hestia's features are currently operational.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the service of Hèstia on 20/05/2020 between 18:00 and 22:00 has ended correctly on the scheduled date and time.
The service is restored.
Services affected: Hestia
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out at the Cadastre service via Via Oberta the day May 20 between the 15:15 and the 19:15 ha completed correctly on the scheduled date and time.
The service is restored.
Affected services: Cadastre - Via Oberta
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the services offered by MINHAP through the Via Oberta data intermediation platform is currently resolved.
These services are now available again.
Services affected:
- General Treasury Social Security (TGSS) - TGSS Working Life
- Directorate General of Police (DGP) - Identity
- Directorate General of Traffic (DGT) - Board of Traffic Sanctions Edicts (TESTRA)
- State Public Employment Service (SEPE) - Unemployment benefits
- General Directorate Cadastre - Cadastre
- Ministry of Education - Degrees
- National Social Security Institute (INSS) - Public social benefits
- Ministry of Justice - Civil Registry, Criminal Record
- Instituto de Mayores y Servicios Sociales (IMSERSO) - Dependència
- Ministry of the Interior - Foreign Affairs
You will find all the information on any impact on the web of thestatus of AOC services.
The impact that affected the process of signing procedures forEACAT, has remained resolved today 20/05/2020 at 14:15 p.m.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the Hestia service is currently resolved.
These services are now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the Data Processing Center (CPD) provider of the AOC Consortium is currently resolved.
AOC services are now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the services offered by the Public Employment Service (SEPE) of Via Oberta is currently being resolved.
These services are now available again.
Affected services: Public State Employment Service
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out at the services of the General Treasury of the Social Security (TGSS) of Via Abierta day 16 by Maig between the 08:00 and the 13:00 has ended correctly on the scheduled date and time.
Services are restored.
Services affected: Debt with Social Security and affiliation situation and TGSS Vida Laboral
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the download of documents from the Documentation Service of Official Schools of Catalonia (DCOC) of Via Oberta is currently resolved.
This service is now available again.
Affected services: DCOC_Download_FTP
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the services of Inquiry of non-existence of criminal record and Inquiry of non-existence of antecedents for sexual crimes on May 14 between 17:30 and 01:30 on May 15 has ended correctly in the planned date and time.
Services are restored.
Services affected: Consultation of non-existence of criminal record and Consultation of non-existence of antecedents for sexual crimes
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the identity data consultation services in the General Directorate of Police (DGP) of Via Oberta is currently resolved.
These services are now available again.
Affected services: Via Oberta, idCAT Mobil
You will find all the information on any impact on the web of thestatus of AOC services.
The impact that affected the access and operation of the Public Procurement and Digital Envelope Services Platform is currently resolved.
These services are now available again.
Affected Services: Public Procurement and Digital Envelope Services Platform.
You will find all the information on any impact on the web of thestatus of AOC services.
The scheduled intervention, in the service of eFACT on May 13 between 15:00 and 16:00, has ended correctly.
Due to security requirements arising from periodic vulnerability analysis, the public web fronts of the AOC consortium's eFACT service have been updated. The action was carried out on the services offered from the URL: https://efact.eacat.cat.
Affected services: eFACT.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the services ofcriminal and sexual history of Via Oberta day May 12 between the 17:30 and the 01:30 of May 13, has ended correctly on the scheduled date and time.
Services are restored.
Services affected: Criminal and sexual background.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the services offered by the Public Employment Service (SEPE) of Via Oberta is currently being resolved.
Services affected: Unemployment benefits
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
Please note that the automatic process for requesting Digital Envelope keywords is back in operation.
On 09/05/2020 at 8:00 am, the service resumed as normal.
https://www.aoc.cat/wp-content/uploads/2020/02/manual-obertura-meses.pdf
You will find all the information on any impact on the web of thestatus of AOC services.
The impact that affected the process ofidCAT Mobile registration is currently resolved.
This service is now available again.
Services affected: High idCAT Mobil.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the services Civil Registry and Criminal Record on the 6th May between the 15:00 and the 18:00 has ended correctly on the scheduled date and time.
Services are restored.
Services affected: Via Oberta - Civil Registry and Via Oberta - Criminal Record
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the eFACT service today, May 6, between 15:00 and 15:20 has ended correctly on the scheduled date and time.
The service is restored.
Affected services: eFACT.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the services Civil Registry and Criminal Record day May 5 between the 17:30 and the 20:30 has ended correctly on the scheduled date and time.
Services are restored.
Services affected: Via Oberta - Civil Registry and Via Oberta - Criminal Record
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the EACAT service called "PRE - Submission of budget information" is currently resolved.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incidence affecting the service of Unemployment benefits of Via Oberta is currently resolved.
This service is now available again.
Services affected: Unemployment benefits.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the service of the Cadastre of Via Oberta is currently resolved.
This service is now available again.
Affected services: Cadastre.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the Dependency web service provided by the IMSERSO of Via Oberta is currently being resolved.
This service is now available again.
Services affected: Dependence.
You will find all the information on any impact on the web of thestatus of AOC services.
[UPDATE] 04/05/2020 10:50: The intervention, carried out on Thursday, April 30th at 15 p.m. to perform an IP change of the iARXIU service ended correctly on the scheduled date and time.
[UPDATE] 27/04/2020 11:45: The action indicated in this press release will finally take place on the date and time: Thursday, April 30 from 15 to 18 p.m..
Next Thursday, April 30, from 12 to 15, the testing environment of the iARXIU service will not be available as we will migrate the technological infrastructure to a new environment. One of the effects of this migration is that the IP of the test environment changes:
- The new IP of the Test Environment iArchive (PRE) service will be: 185.86.34.74
- The domain name will remain the same: www.preproduccio.iarxiu.eacat.cat
If you access iARXIU only through the screens of the services or through EACAT, you do not have to take any action.
These changes could affect you in the following cases:
- If you perform IP filtering for access to your systems, both inbound and outbound
- If you make security policies in '' authorize access to your servers
- In case you have the domain resolution in your host files
If in doubt about whether the change affects you, consult with your IT departments or service providers or systems.
If you still need more information about this intervention, you can contact us through the support portal.
You will find all the information on any impact on the web of thestatus of AOC services.
The incidence that affected the VALID service has remained resolved today 30/04/2020 at 12:50 p.m.
This service is now available again.
Affected services: VALID.
You will find all the information on any impact on the web of thestatus of AOC services.
30/04/2020 – 08:25H: We inform you that the task referred to in the previous statement has been done:
27/04/2020 – 13:47H: We remind you that the Wednesday, April 29 at 15 p.m. the exchange of secure server certificates will be carried out to secure the Preproduction PCI (services-pre.iop.aoc.cat and services-pre.app.aoc.cat).
30/03/2020 – 11:30H: Faced with the current period of exceptionality in the country, the date of the change of secure server certificates has been modified with the Secure PCI of Preproduction (services-pre.iop.aoc.cat and services-pre. app.aoc.cat), from Thursday April 2 at 15 p.m. on Wednesday April 29 at 15 p.m.. We postpone it to the maximum by the expiry date of the current certificates.
09/03/2020 – 12:00H: El Thursday, April 2 at 15 p.m. there will be a change of certificates of secure servers with which the PCI (Interadministrative Collaboration Platform) of the Pre-production environment is secure:
- services-pre.iop.aoc.cat
- services-pre.app.aoc.cat
The new certificates are issued by the new Certification Authority, Sectigo, so you need to review the trust with the following roots:
IMPORTANT! Due to a certification body change from Public Sector a Sectigo and that the new intermediate certification body has the sha384 signature algorithm, you need to check that your application server or similar supports these types of certificates, in some cases it may be necessary to add the entire certification string until on the server's public key, and since we have not published it on the web, please let us know and send it to the mailbox you indicate.
For more information on this change you can contact us through the Integrator Support Portal.
The intervention, carried out on Wednesday, April 29 at 15 p.m., to make a secure server certificate change signador.aoc.cat ended correctly on the scheduled date and time.
The new certificates are issued by the new Certification Authority, Sectigo, therefore, you should review your trust with the following roots:
1.- certificate root key
2.- certification body key
IMPORTANT! Due to a certification body change from Public Sector a Sectigo and that the new intermediate certification body has the sha384 signature algorithm, you need to check that your application server or the like supports these types of certificates, in some cases it may be necessary to add the entire certification string until on the server's public key, and since we have not published it on the web, please let us know and send it to the mailbox you indicate.
For more information on this change you can contact us through the Integrator Support Portal.
The impact that affected the idCAT Mobile registration process is currently resolved.
This service is now available again.
Services affected: High idCAT Mobile.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the service Via Oberta unemployment benefits have been resolved.
This service is now available again.
Services affected: Unemployment benefits
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the Via Oberta Unemployment Benefits service is currently resolved.
This service is now available again.
Services affected: Unemployment benefits.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out on the AOC website on the day April 28 between the 15:00 and the 15:10 has ended correctly on the scheduled date and time.
The service is restored.
Affected services: AOC website
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the Identity data query services to the Directorate General of Police of Open Road and to the registrations of mobile IDCAT is currently resolved.
These services are now available again.
Services affected: idCAT Mobile and Via Oberta
You will find all the information on any impact on the web of thestatus of AOC services.
17/04/2020 22:00: The intervention scheduled for 17/04/2020 between 22: 00h and 22: 30h has been canceled.
You will find all the information on any impact on the web of thestatus of AOC services.
- VALID
- e-NOTUM
- idCAT Mobile
- e-TRAM
You will find all the information on any impact on the web of thestatus of AOC services.
17/04/2020 13:55 h: Due to an intervention scheduled and external to the AOC Consortium, the SMS service will be interrupted today 17/04/2020 between 22:00 and 22:30 p.m.
You will find all the information on any impact on the web of thestatus of AOC services.
The intervention carried out in the services of the Directorate General of Police (DGP) of Via Oberta on April 16 between 05:00 and 06:00 has successfully completed at the scheduled date and time.
Services are restored.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the data query service of Identity to DGP of Via Oberta has been left resolved.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the services offered by the Public Employment Service (SEPE) of Via Oberta is currently being resolved.
These services are now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident that affected the access to the files through the Contractor Profile of the Contracting Portal is currently resolved.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
The incident affecting the Dependency web service provided by the IMSERSO of Via Oberta is currently being resolved.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
To inform you that an incident has been detected and resolved affecting the identity service of the Directorate General of Police of Via Open.
The service has been unavailable from 14:19 on April 13 until 9:39 on April 14.
You will find all the information on any impact on the web of thestatus of AOC services.
The issue affecting the e-TRAM service is currently being resolved.
This service is now available again.
You will find all the information on any impact on the web of thestatus of AOC services.
Changing the secure server certificate for the domain signer-pre.aoc.cat has been done successfully.
The new certificate is issued by the new Certification Authority, Sectigo, therefore, you should review your trust with the following roots:
1.- certificate root key
2.- certification body key
IMPORTANT! Due to a certification body change from Public Sector a Sectigo and that the new intermediate certification body has the sha384 signature algorithm, you need to check that your application server or similar supports these types of certificates, in some cases it may be necessary to add the entire certification string until on the server's public key, and since we have not published it on the web, please let us know and send it to the mailbox you indicate.
For more information on this change you can contact us through the Integrator Support Portal.