Are you a Representa user or not yet? You know it, but you don't dare to start the project in your town hall? If you want to get a clear idea of what the Representa is and what it does and how it is articulated, we present this decalogue to understand this electronic power of attorney registration service.
1.- Collaborative registration
Pursuant to article 6 of Law 39/2015, the General Administration of the State, the autonomous communities and local entities must have an electronic register of powers of attorney in order to articulate the capacity of a representative to act on behalf of an interested party. In this sense, from Catalonia, for reasons of efficiency, it has been decided to create an electronic register of powers of attorney of a collaborative nature.
The Representa is a common electronic register of powers of attorney that the AOC makes available to the Administration of the Generalitat de Catalunya, the local Entities of Catalonia and public bodies and entities under public law linked or dependent on the above.
This record is shared for all of them; that is, it is not an individual or independent record, which entails co-responsibility in the processing of personal data contained therein.
The fact that it is a shared and collaborative register means that all its users can register, at the request of citizens and/or companies, general representations, bodies and procedures. In the case of the latter two, not only to their own entity, but also to any other entity that uses the service and consult the same database. Therefore, a citizen can create different representations to bodies or procedures, applicable to different bodies, without having to go to or access the headquarters of these other bodies, centralizing the management from the same Office of Attention to the Citizen or from the headquarters itself.
2.- Law 39/2015 and Royal Decree 203/2021
The Representative has been created and has been incorporating functionalities to ensure compliance with what is provided for in articles 5 and 6 of Law 39/2015 and Royal Decree 203/2021. In this sense, the Electronic Register of Powers of Attorney of the Catalan Public Administrations allows:
Appearing in its roadmap, functionalities provided for in the regulations such as the integration and consultation of other power of attorney registers such as the Mercantile Register or the Property Register.
3.- Representations adapted to administrative practice: capacities
The service allows the creation of three types of representations:
Additionally, to the existence of these three typologies, the possibility of modulating these typologies has been added by adding the capabilities of this representation in administrative practice. This allows adding the ability attribute to a representation:
In this way, it is possible to grant representations with full capacities (All capacities) or with partial capacities, limiting the representation to the representative.
4.- Operations adapted to citizens
The Representa service has two environments, in addition to the possibility of integration via webservice:
In this sense, the operation of the Representative is adapted to the citizens, allowing them to manage their representations both in a face-to-face environment, through the Citizen Service Offices or, in a virtual environment, through the portals Represents the headquarters of the entities.
5.- Roadmap guided by service users: the legal-organizational group
The service has a road map guided by the users of the service, through the legal-organizational group (henceforth GJO) of Representa. The GJO is made up of around thirty public workers belonging to different local bodies, the Generalitat de Catalunya, the Localret Consortium and the AOC Consortium who meet periodically to comment on the new features of the service and to debate and decide on upcoming functionalities.
They are the product of the work of this group:
6.- Support for the organizational challenge: the Represent guide
The service consists of a support guide intended to facilitate implementation and commissioning, within your organization, of the electronic register of powers of attorney, in compliance with the provisions of Law 39/2015, of October 1, on common administrative procedure of public administrations and Royal Decree 203/2021, of March 30, by which the regulation of action is approved and operation of the public sector by electronic means.
This guide makes a series of recommendations for each of the following actions:
It is drawn up on the basis of the practical experiences of several Catalan public administrations, within the framework of the Legal-Organizational Group of Representa and contains questions of a technical, organizational and procedural nature.
7.- Training for its use (video training + webinar)
The service consists of several training resources to help organizations implement and use the service. In this sense, on the campus.aoc.cat portal we can find:
On the other hand, the organizations also have two support portals, with a collection of FAQs about Representa:
8.- Integrated/integrable
The service is integrated with:
And at the same time, it allows the integration of the same to other administrative processing services or file managers, allowing:
9.- Interoperable
According to article 6.2 of Law 39/2015, the general and particular electronic registers of authorizations belonging to each and every administration must be fully interoperable with each other, so that their interconnection, IT compatibility is guaranteed , as well as the telematic transmission of the requests, the writings and the communications incorporated therein.
Representa was born with this desire from the beginning, so:
10.- Indicators
The service has a roadmap to offer a dashboard so that we can see the representations that have originated in its portal, those that have been validated, etc.
For the time being, however, to find out which representations have been requested from a specific body, either from the public employee portal or from the citizenship portal, you can consult from two sources. public information (since no personal data is provided, only aggregated data):
