Implement the integral digitalization of your internal management

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The way to foster the digital transformation of the local world

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Towards a common model of work

It allows us to share a model of work and resources, helping them to optimize ICTs, profitability and improve the services for their citizens.

It has a vocation to become a standard in the territory and it is developed in collaboration with other supramunicipal entities

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For the empowerment of the public worker as an agent of change

Provide the public worker with new work habits, resources to be more efficient in their daily tasks and capacities to strengthen their potential and be one of the agents that drive and maintain this digital transformation

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Promotion of digitalization and transversality in the organization

It promotes the integral digitalization of the processes of the entity, promoting a change of habits under a standardized and transversal model of work and the structuring of information according to objective, homogeneous and shared criteria by all.

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Fine Vidal


"The e-SET is the implantation of a new system of work that facilitates the day-to-day work"

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they use it


citizens benefit from it


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Integrated service

It offers an integrated "pack" of tools and a system of work that accompanies the councils to cross the border towards the digitization and the efficient use of electronic administration.

Common work system

Includes a common management and work system compatible with archival integration elements (check-in and check-out digitization, process diligence, file management, task management, etc.)

Promotion of basic electronic administration services

The work system is combined with the promotion and use of the basic services of electronic administration: electronic registration, e-TRAM, electronic signature, e-TABLER, e-NOTUM, Via Oberta and iARXIU.

Deployment of the service

The e-SET deployment works are carried out through consultancy tasks and have a minimum duration of 3 months and a maximum of 6 months, depending on the starting situation and the number of workers involved in the change.

Modalities of service implementation

The working model can be implemented, whether or not we have a technological solution for processing and managing files, as long as it is adapted to the model

Cost of service

This service comes at a cost to the beneficiaries which is regulated by a public price in accordance with the specific conditions of service provision

Supported platforms

The AOC analyzes and evaluates market tools that are compatible with the e-SET methodology. For more information see the Table of compatible solutions

We accompany you in this digital leap

Digital transformation is inevitable, but we know that it is not easy to throw yourself into the void. That is why from the AOC, we will always support you to make the most of this leap and enjoy together


Courses, tutorials and seminars that will help you to start the service

Method and best practices

Do not force the citizen to move to the Post Office because the postman has not found him at home

Support center

Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help

Inseparable companions of the e-SET

You will benefit from the e-SET by complementing the following services

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Generate authentic copies of documents with all legal guarantees

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Processing with the citizenry
and companies

Electronic procedures addressed to the citizens to save them time and money

Ready to make the jump?

Transforming the Administration needs the courage to take a step forward. Cheer up and launch, we guarantee a 100% safe landing.

* See the Conditions of provision of this service

We connect

The selection of the current Open Administration in your bin.

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