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Implement the integral digitalization of your internal management

The way to foster the digital transformation of the local world

Towards a common model of work

It allows us to share a model of work and resources, helping them to optimize ICTs, profitability and improve the services for their citizens.

It has a vocation to become a standard in the territory and it is developed in collaboration with other supramunicipal entities

For the empowerment of the public worker as an agent of change

Provide the public worker with new work habits, resources to be more efficient in their daily tasks and capacities to strengthen their potential and be one of the agents that drive and maintain this digital transformation

Promotion of digitalization and transversality in the organization

It promotes the integral digitization of the body's processes by promoting a change of habits under a standardized and transversal work model and the structuring of information under objective, homogeneous criteria shared by all.


they use it for us


citizens benefit


savings in the country


Integrated service

It offers an integrated "pack" of tools and a work system that accompanies municipalities to cross the border towards digitization and efficient use of e-government

Common work system

Includes a common management and work system compatible with archival integration elements (check-in and check-out digitization, process diligence, file management, task management, etc.)

Promotion of basic e-government services

The work system is combined with the promotion and use of basic e-government services: electronic registration, e-TRAM, electronic signature, e-BOARD, e-NOTUM, Via Oberta and iARXIU.

Deployment of the service

The e-SET deployment works are carried out through consultancy tasks and have a minimum duration of 3 months and a maximum of 6 months, depending on the starting situation and the number of workers involved in the change.

Modalities of service implementation

The working model can be implemented, whether or not we have a technological solution for processing and managing files, as long as it is adapted to the model

Cost of service

This service comes at a cost to the beneficiaries which is regulated by a public price in accordance with the specific conditions of service provision

Supported platforms

The AOC analyzes and evaluates market tools that are compatible with the e-SET methodology. For more information see Table of compatible solutions

We accompany you in this digital leap

Digital transformation is inevitable, but we know that it is not at all easy to throw yourself into a vacuum. That is why, from the AOC, we will be by your side at all times to make the most of this jump and enjoy it together


Courses, tutorials and seminars that will help you to start the service

Method and best practices

Do not force the citizen to travel to the Post Office because the postman has not found it at home

Support center

Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help you

Inseparable companions of the e-SET

You will get more out of e-SET if you complement it with the following services

Authentic copies

Generate authentic copies of documents with all legal guarantees

Processing with citizens and companies

Electronic procedures addressed to the citizens to save them time and money

Ready to make the jump?

Transforming the Administration needs brave people to take a step forward. Cheer up and throw yourself, we guarantee you a 100% safe landing.

* See the Conditions of provision of this service