Electronic procedures addressed to the citizenry

Three people with cell phones and laptops doing paperwork

Electronic procedures save time and money

He watches a man working with his laptop while a woman climbs a ladder advancing the needle

Save time

Reduce the resolution time of your procedures by an average of 10 days

Girl sitting with a laptop

Avoid annoying citizens

Do not force the citizens to move to your body

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Cost € 0

It will not cost you 1 euro. It just demands on your part the necessary change management

David Pastor

David Pastor

Responsible for Computer Science and Electronic Administration

"E-TRAM has allowed us to implement an electronic processing service for citizens quickly, easily and at a reduced cost"

City Hall logo of Palau-solità i Plegamans

1.056

they use it

1.247.709

formalities carried out

22.820.598€

savings in the country

Characteristics

Full

It includes a catalog of formalities for the citizen and includes functionalities like the validation of certificates and the check-in and check-out.

Available

Citizens can submit their applications 24 hours a day, every day of the year

Always informed

Citizens can check the status of their process at all times and receive alerts via SMS and e-mail

Segur

It uses different types of authentication such as idCAT, Mobile idCAT, DNI-e, etc.

Reusable

Reuse AOC corporate modules such as Digital Certificate Validator, I / O Registration,

100% digital

It promotes digitalisation at source and the electronic relationship with the citizen

We accompany you in this digital leap

Digital transformation is inevitable, but we know that it is not easy to throw yourself into the void. That is why from the AOC, we will always support you to make the most of this leap and enjoy together

Training

Courses, tutorials and seminars that will help you to start the service

Method and best practices

Do not force the citizen to move to the Post Office because the postman has not found him at home

Support center

Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help

Inseparable companion of the e-TRAM

Get more out of your e-TRAM by complementing it with the following service

Service logo VALID

Integration of identity services

Easily use your e-TRAM certificates with Valid

Ready to make the jump?

Transforming the Administration needs the courage to take a step forward. Cheer up and launch, we guarantee a 100% safe landing.

* See the Conditions of provision of this service

We connect

The selection of the current Open Administration in your bin.

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