Challenge How can the public administration facilitate the lives of people with social needs? Current problem The basic areas of social services have a catalog of benefits aimed at people with specific needs, but these aids are not always sufficiently known by the beneficiaries and are often difficult to apply for; in addition, the [...]
My Space, the inter-administrative citizen folder
Challenge How can we offer citizens a personalized, proactive and trustworthy relationship with the public administration. Problem Public services are generally developed to satisfy the interests of the managing bodies, while the expectations of citizens are increasingly high given that they have very satisfactory experiences in the private sector. In […]
Social Assistance Adviser (MyGov Social)
Challenge How to provide citizens with online information about the social resources offered by the different public administrations in a personalized and proactive way. Current problem People with social needs go to the Basic Area of Social Services closest to their home to obtain information about the aid and support that can be offered [...]
Self-managed digital identity using blockchain
Challenge How can we empower citizens so that they have control over their personal data and their digital identity and can use it openly, freely, without intermediaries, with the public or private sector, at a local or international level. Problem The digital identity has become a key driving element of the digital transformation, […]