AOC Support advances towards a digital support and training model: 2025 review
The year 2025 has been a key year for the AOC's Accompaniment and Training Unit. We have consolidated a more efficient, accessible and...
The service e-BOARD of the AOC has obtained 3 out of 3 stars at the Accessibility Seal de TOTHOMweb, an entity accredited by ENAC. This distinction recognizes that the service complies with the criteria of the standard UNE-EN 301549: 2022, which regulates the accessibility of public sector websites and applications. This is a relevant indicator that guarantees the quality of the service in terms of digital inclusion.
This result reflects the effort to make digital services accessible to everyone, regardless of functional abilities. It is a sign of the AOC's commitment to an administration that puts people at the center.
How has accessibility been worked on?
Accessibility has been integrated from design to service development, with a cross-cutting approach. Tests have been carried out with people with functional diversity and technical criteria have been applied to guarantee fluid, clear navigation that is compatible with assistive technologies such as screen readers. This approach has allowed for the detection and resolution of barrierseres which could make access to information difficult.
Accessibility is not a goal that is achieved and considered closed, but a living and constantly evolving processThe AOC Consortium is continuously working to strengthen and improve the user experience of digital services. This includes the periodic review of services, the incorporation of new accessible technologies, the training of teams and the collaboration with specialized entities and users. The aim is to ensure that digital public services are increasingly inclusive, adapted to the real needs of citizens.
With this achievement, the AOC reaffirms its commitment to an administration more inclusive, accessible and fairDigital accessibility is key to ensuring that everyone can access public services on equal terms, without exceptions. It is a shared responsibility that contributes to building a more equitable and cohesive society.