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Declaration of accessibility e-TAULER
The Consorci Administración Oberta de Catalunya (Consorci AOC) has undertaken to make its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on accessibility of public sector websites and applications for mobile devices (hereinafter, Royal Decree 1112/2018), and with Decree 216/2023, of December 5, on accessibility of websites and applications for mobile devices of the Administration of the Generalitat of Catalonia and its public sector (hereinafter, Decree 216/2023).
This accessibility statement applies to https://tauler.seu-e.cat/.
This website applies the requirements of Standard UNE-EN 301549:2022 considering the exceptions of RD 1112/2018.
Compliance situation
This website is partially compliant with Royal Decree 1112/2018 and Decree 216/2023.
Components that have accessibility issues have been identified and are being worked on.
Content not accessible
The following content is not accessible for the following reasons:
- Lack of compliance with Royal Decree 1112/2018 and Decree 216/2023 (this accessibility declaration does not include the barrierseres of external pages even though they are part of the browsing process):
- Criterion 9.1.1.1 of the UNE-EN 301549:2022 standard fails, due to some icons that do not have a textual alternative to the filters.
- Criterion 9.1.4.12 of the UNE-EN 301549:2022 standard fails, due to a placeholder text in the search engine.
- Disproportionate load: Does not apply
- Content and documents that depend exclusively on the user of the service, over which the AOC Consortium has no control, are outside the scope of this accessibility statement.
Although it is being worked on, the website may contain office files in PDF format, multimedia content or other formats that do not meet all accessibility requirements.
Preparation of this accessibility statement
This statement was prepared on August 20, 2025.
The method used to prepare the statement was the external accessibility audit carried out by the web accessibility consultancy, TOTHOMweb, auditing company accredited by ENAC (National Accreditation Body) .
Last revision of the statement: 20/08/2025
Observations and contact details
Communications
Communications on accessibility requirements can be made (article 10.2.a of Royal Decree 1112/2018), through the following contact mailbox or at the address C/ Salvador Espriu 45-51 08908 L'Hospitalet de Llobregat
For example:
- Report any possible breaches by this website.
- Transmit other difficulties in accessing content.
- Make any other queries or suggestions for improvement regarding the accessibility of the website.
Communications will be handled by the AOC Consortium's Accessibility Service.
Requests for accessible information and complaints
To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018) it is necessary to access the procedure “processing of complaints, suggestions and proposals”And selecting“ Affect: Website Accessibility ”within the application data.
Any natural or legal person may make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of 7 September, and request information relating to content that is excluded from the scope of application of these regulations.
Applications and complaints are registered in accordance with the requirements established by Law 39/2015 of 1 October, on the Common Administrative Procedure of Public Administrations.
Application procedure
The application procedure contained in article 13 of Royal Decree 1112/2018 can be initiated in the same procedure mentioned above "processing of complaints, suggestions and proposals”And selecting“ Affect: Website Accessibility ”within the application data.
If, once a request for accessible information or a complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not meet the requirements of article 12.5 of Royal Decree 1112/2018, of September 7, you can start a claim for
- know and oppose the reasons for rejection
- urge the adoption of the appropriate measures in case of disagreement with the decision adopted
- to state the reasons why they considereres that the response does not meet the required requirements.
A claim can also be initiated in the event that 20 working days have elapsed without a response being obtained.
Claims will be received and processed by the AOC Consortium's Accessibility Service.
The AOC Consortium's commitment to accessibility
At the AOC Consortium we are committed to digital accessibility and for this reason a great effort has been made to ensure that the new version of the e-TAULER complies with accessibility requirements. The entire development has been designed and controlled from its conception. We have worked with several teams, some of them with disabilities, to ensure access for everyone. We have also controlled that the interaction with the service does not cause barriers.eres to users who use screen readers.
As a result of this effort, the e-TAULER has obtained the accessibility certification issued by TOTHOMweb (company accredited by ENAC 578/EI883 as a web and app accessibility inspection entity) with a TOTHOMweb Accessibility Score of 9.59/10, eTAULER achieves 3/3 stars in the Accessibility Seal, following the criteria established by the UNE-EN 301549:2022 standard.
This certification reflects the ongoing commitment to accessibility that the AOC has maintained throughout recent years. Achieving this level of accessibility has involved extensive work, integrating accessibility into all phases of the development process. Now people with disabilities will be able to access and use this service fully, exercising their rights as autonomous citizens.