So far this year until May, the Basic Areas of Social Services have made 103.000 user data queries through the services. Via Oberta integrated into theHèstia.
The consultation of the strictly necessary data makes it easier for the social services to carry out their functions by consulting them directly with the organization transferring them (without the need to disturb the citizen, but always with their consent), thus facilitating the accompanying people in their various cases, while saving bureaucratic tasks and avoiding transcription errors and unnecessary loss of time for all parties.
Throughout 2023, more than 153.000 consultations were carried out in Via Oberta from'Hèstia, with the consultation of the Registry data, as in the present 2024, being the most used, which demonstrates its usefulness when registering users in the software.
We remind you that you can check your data consumption at any time. Via Oberta which is done from your ABSS, or from any other ABSS Hèstia from all over the territory, through the report “Consultations Via Oberta from'Hèstia”, included in the “BI Statistics” of the application's Exploitation module, with weekly data updates.
Likewise, we encourage you to check the agility and efficiency that it brings to the professionals of the Basic Social Services teams to have these consultations on the day, all the while facilitating their access.
For is information about the consult Via Oberta available atHèstia, go to our service-specific support portal.
