- Innovation
Girona uses artificial intelligence to automatically classify generic instances: DigiCanvis
From the beginning of 2024, a new functionality is available, in a pilot phase, to speed up one of the procedures most demanded by citizens: the download of registration flyers. This service, accessible from El Meu Espai, seeks to reduce the workload at citizen service offices and offer users a more agile and autonomous experience.
Until now, this functionality was only available from El Meu Espai. Now a small evolution has been developed that allows connecting El Meu Espai with e-TRAM.
For the entities that are part of the pilot, at the moment when the procedure for obtaining the Flyer or registration certificate (individual or historical), and select that you want to obtain a current registration form, a pop-up window opens explaining the possibility of obtaining this document in self-consumption mode and links to El Meu Espai to be able to respond immediately .
This progress has been possible thanks to the collaboration with the Girona Provincial Council, which leads the pilot with a hundred participating municipalities. These municipalities already have the functionality, and it is also being implemented in other pilots that use e-TRAM and offer the procedure of "Volunteer or registration certificate (individual or historical)". In the case of municipalities that are part of the pilot and have not activated this procedure and the corresponding form, they can do so at any time in order to have access to the new functionality.
The flyer download project from El Meu Espai continues in a pilot phase, in which improvements are being implemented and continuously evaluated, errors identified and service refined to provide an efficient solution. This process makes it possible to adapt to real needs and explore different use cases.
Currently, as there is no scheduled date for the mass launch of the service since it depends on the update of the registry agreement, piloting is restricted to those entities that meet two requirements: having signed a registry agreement with the AOC and adhere to the Interoperability Framework Agreement.
If your organization meets these two premises and you want more information about piloting, you can get in touch through the El Meu Espai support form.