The iSocial Foundation has presented thereport on technological innovation and social services during an event in the auditorium of the NTT Data company, in Barcelona, which reviews the different emerging fields of technological innovation in social services: remote communication and support, empowerment and self-management, the improvement of 'personal autonomy and organizational intelligence.
At the event, opened by the president of the iSocial Foundation, Monte Cervera, the Deputy Director of Strategy and Innovation of the Open Administration of Catalonia (AOC) participated, Miquel Estape, which presented the opportunities, risks and challenges of technological innovation for the social services sector establishing people as the central vertex and understanding that technology is a means and not an end. He also highlighted the importance of data and its management for the proper functioning of social service organizations, both public and third sector.
Through a proposal for next steps to follow, the iSocial Foundation puts forward 20 proposals aimed at Catalan and Spanish organizations in the social services sector, to move forward and with the intention of focusing on the technological environment of social services so as not to ignore the use and efficiency that the use of technology entails. Among these 20 proposals, the iSocial Foundation calls on administrations to redefine the charterseres of social services to incorporate the modifications that the use of digital tools entails.
The day, led by the journalist Mariola Dinarès, ended with the debate "Apprentice of the Brave", moderated by Dinarès and in which they also participated Albert Giralt, Director General of the company Avinent, Mikel Palazuelos, head of Health & Social Care at NTT Data i Miquel Estape. The event was closed by the Secretary of Social Affairs and Families, of the Department of Social Rights of the Generalitat of Catalonia, Luis Torrens.
