The idCAT Mobile can now be used to carry out procedures at more than 900 local entities

From July 20, 90% of the citizens of Catalonia's councils can now use the new system idCAT Phone to make online transactions very easily, safely and free of charge.

Map idCAT Mobile e-TRAM

Catalan city councils where you can process your application with idCAT Phone

The idCAT Mobile has been activated in more than 900 local administrations that use the AOC's e-TRAM electronic processing. TheidCAT Mòbil is an authentication and electronic signature system for carrying out online procedures that, unlike digital certificates, does not require installing any software or remembering any passwords and, therefore, is much more usable and practical. TheidCAT Mobile is based on sending one-time passwords to the mobile phone at the time the person carries out the online procedure, in the same way that many financial institutions have been doing for some time.eres and social networks.

In addition, it allows you to identify and sign through any mobile, tablet or computer and the electronic signatures produced have legal value and are suitable for formalities with an average level of security in accordance with current regulations.

Promote online processing
Currently, the level of electronic processing by citizens with local administrations is less than 25%, although 75% of citizens are already regular Internet users. One of the main barrierseres It has been the identification of citizens that has been based mainly on the use of digital certificates.

The idCAT Mobile is a great boost to online processing that will save time and annoying trips for citizens and, at the same time, facilitate paperless and more efficient management by the administrations. According to the cost study of the AOC Consortium, carrying out a procedure in person and on paper involves a total cost of €18: €12 cost for the citizen and €6 for the administration.

What procedures can be performed?
Most procedures can be carried out for 876 town halls and all county councils, in addition to the services offered by the Generalitat de Catalunya at the Virtual Procedures Office, which includes the citizen folder, generic requests, requests for access to public information or company procedures. The use of the service will be expanded in the near future.idCAT Mobile in other public bodies and procedures as technological integration work is completed.

Screenshot of theidCAT Phone

Registration processidCAT Phone

How can I register for theidCAT Mobile?
Who wants to have theidCAT Mobile must be registered simply and in less than a minute through the website http://idcatmobil.seu.cat or in person at the Citizen Service Offices of the Generalitat de Catalunya, the Business Management Offices and local registration entities idCATThis service is only intended for individuals over 16 years of age who must identify themselves with an official document (ID, NIE, passport or residence permit).

The two identification systems before the Administration, idCAT Mobile and theidCAT Certified, they are independent and fully compatible with each other. Therefore, if a user already has one of them, it does not imply the modification of the data or the cancellation of the first. Citizens can request both identification services and use them according to the type of procedure they need to carry out.

The data that the user gives when registering is stored in the Electronic Office file of the Administration of the Generalitat of Catalonia, which is owned by the Directorate General of Citizen Attention of the Department of the Presidency.

When registering on the website, the citizen must provide a personal data set (date of birth, DNI number, barcode of the Health Card of the CatSalut, the mobile phone and the email). The data is checked immediately in an identification process and, if they are correct, the registration is completed immediately.

More information
The idCAT Mòbil has been promoted and developed by the Generalitat de Catalunya (Directorate General for Citizen Service and Directorate General for Modernization and Innovation of the Administration), together with the AOC Consortium. More information about the service can be found here. idCAT Mobile on support website of theidCAT Phone.

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