[External] Incident detected in the services Via Oberta offered by the General Directorate of Police, idCATMobile, idCAT Certificate and Video Identification

22 October 2025

An incident has been detected that affects the interoperability services offered by the General Directorate of Police, which affects the services of Via Oberta, idCATMobile, idCAT Certificate and Video Identification.

Due to this incidence, these services may experience occasional outages.

Services affected:
• Queries from Via Oberta/interoperability of the General Directorate of Police
• idCAT Mobile – registration (online without certificate and by video identification)
• idCAT certificate – Issuance of certificates idCAT from the Registration Entities

Start date: 22/10/2025 8:00h

You will find all the information on any impact on the web of thestatus of AOC services.

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