A secure and confidential channel that will allow:
Improve good management
Contributing thus to promoting the improvement of the public service through good governance and strengthening the performance of public servants
Secure, confidential and anonymous
It offers a communication space to facilitate information without suffering reprisals and with security guarantees
Strengthen trust in the institution
Improve democratic quality and citizens' trust in their institutions
Characteristics
Full
Turnkey, in the cloud and constantly updated with AOC support
Anonim
It makes it easier for any person or public servant to provide information, without suffering reprisals
Collaborative
It is formulated as a country solution, based on free software, at no cost to the entities and with support thanks to the Network of Open Governments of Catalonia
Simple
It is configured in a very easy to use and parameterizable by the entities
Common
It allows to have evolutions and common improvements for all the territory
Integrated
Integrated with AOC services
We accompany you in this digital leap
Digital transformation is inevitable, but we know that it is not at all easy to throw yourself into a vacuum. That is why, from the AOC, we will be by your side at all times to make the most of this jump and enjoy it together
Training
Courses, tutorials and seminars that will help you to start the service
Method and best practices
Do not force the citizen to travel to the Post Office because the postman has not found it at home
Support center
Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help you
Inseparable companions of the service
You will get more benefit from the service thanks to its integration with the following services
Integration of identity services
Easily use your certificates in the service thanks to VÀLid
Electronic procedures addressed to the citizenry
Electronic processing saves time and money, the service is an independent module of the eTRAM.
How to apply for the service
Therefore, you will need to complete the PDF document from Application for registration and modification of the AOC services where you will have to select the Ethical Mailbox – ETRAM Module service.
It is important to consider:
- That registration form must be downloaded from the entity that asks the service.
- In order to be able to download the registration form, the EACAT user manager must have assigned you “CAOC service - Request for Services”.
- That, once the form has been completed and validated, it will have to be signed electronically and send it via the "Submit" button on the form itself or throughEACAT Procedures> Registration window.
Considerations for service
The service is deployed in collaboration with the Network of Open Governments of Catalonia, is based on free software Globalleaks and that was driven by theBarcelona City Council i XNET.
Entities with integrity or anti-fraud plans that have already been drawn up and that need to incorporate the channel into the resources deployed to justify subsidies have priority in the activation of the Service's instances.
For comments, please contact support who will transfer it to the service managers to contact you.
Ready to make the jump?
Transforming the Administration needs brave people to take a step forward. Cheer up and throw yourself, we guarantee you a 100% safe landing.
* See the Conditions of provision of this service