Electronic procedures aimed at citizens: e-TRAM 2.O

Reduce the resolution time of your procedures by an average of 10 days

Do not force citizens to travel to your institution

It won't cost you even 1 euro. It only requires necessary change management from your body
It includes a catalog of procedures for citizens, and functionalities such as the validation of certificates and the registration of entry into the institution
Citizens can send their applications 24 hours a day, every day of the year
Citizens can check the status of their procedure at any time (through “El meu Espai")
It uses different types of authentication such as idCAT, idCAT Mobile, e-ID, etc.
Reuse corporate AOC modules such as Digital Certificate Validator, I / O Registration,
It promotes digitization at the source and the electronic relationship with citizens
Courses, tutorials and conferences that will help you launch the service.
Do not force the citizen to travel to the Post Office because the postman has not found it at home
Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help you