GuIA: a new way to find answers without having to know what to look for
How many times have we entered a support portal knowing what problem we have, but not knowing exactly what words to type in the search engine? This is a...
Artificial intelligence (AI) is no longer a promise of the future, but a key element of transformation that is redefining the way we work and how we relate to citizens. In this context, on December 11, the Generalitat de Catalunya presented the Guide to Artificial Intelligence, a new resource designed to support public servants in the adoption of this technology.
The Guide was born with the desire to putting technology at the service of people, promoting a smarter, more efficient and closer administration. It's not just about incorporating AI, but doing it with trust criteria, transparència and responsibility, aligned with the values of public service.
The document offers practical guidance to facilitate responsible adoption of AI in different areas of the public sector, and includes:
In parallel, within the framework of the Smart Local Government Network, work is also being done on AI user guides specifically aimed at local administrationsThis initiative is led by the Barcelona Provincial Council through the project Local.IA, with the aim of offering practical tools adapted to the reality of the local world.
From the AOC we encourage you to consult the Guide, to explore its contents and to continue moving forward, in a collaborative way, towards a more open, responsible and people-centered digital administration.
👉 Download the Artificial Intelligence Guide of the Generalitat
👉 More information about Local.IA from the Barcelona Provincial Council