The complaints regarding citizen security by the local police forces of Catalonia, published in EACAT

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Town councils that have local police, municipal police or urban police must send complaints regarding citizen security to the territorial services of the Department of the Interior in electronic format (còpia authentic), once they have been entered into the information system of the Mossos d'Esquadra force.

Each of the securely digitized complaints must have the following name: Diligence number_Year_Municipality. For example, 589685_2023_Open.

To process go to Procedures, in the Service Catalog and, specifically, the service INT – Submission of complaints in matters of public safety. You can submit a complaint referral using a single form. The weight of the documentation attached to the form must be a maximum of 5 Mb, per document, and 10 Mb, the total of the attachments within the form. If the weight of the attached documentation is greater, it must be processed through the Registration Window, where you can attach compressed files with a maximum weight of 10 Mb, per document, and a maximum of 10 attached documents.

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