The video of the day on information systems and internal channels in the municipalities is available
This day analyzed the impact of the new regulatory framework on local administration, as well as learning about the experiences of councils working on its implementation and discussing the management models of internal information systems in local bodies.
This law represents an important step forward in the protection of whistleblowers, in the fight against corruption and the promotion of a culture of integrity and transparency in public organizations.
Law Law 2/2023 makes it mandatory for all public administrations to create internal information systems as well as internal reporting channels so that people can report possible violations in a safe way, guaranteeing the confidentiality of informants and allowing anonymity if desired. It also includes the prohibition of retaliation, support in communication management, legal support in criminal proceedings and financial and psychological support if deemed necessary.
Common solution proposal for the internal complaint channel
The Ethics Mailbox is the service provided by the AOC to entities that request it, in collaboration with the Network of Transparent Governments.
How to request the registration of the service and other considerations in this regard
To request registration, you will find the procedure in the EACAT procedures, in the provider Consorci AOC, Service CAOC – Request for services, in the Procedure "Request for registration and modification of AOC services" .
In the same way as in other services, you will have to fill in the PDF document of Request for registration and modification of the services of the AOC where you will have to select the Ethical Mailbox service.
Service Considerations:
The service is deployed in collaboration with the Transparent Governments Network.
Entities with integrity or anti-fraud plans that have already been drawn up and that need to incorporate the letterbox into the resources deployed to justify subsidies have priority in the activation of the Service's instances.