to a digital country
offer quality digital services
to a digital country
Updated on February 4, 2026
100%
Administrations guarantee
digital rights
80,43%
Some users are satisfied
or very satisfied
+€744M
Annual savings
€30 x €1 invested
78%
Procedures are done
in digital
99,89%
Availability
of the AOC services
Sustainability
19.243 trees
saved
We make people's lives easier
Savings per person and year
Bureaucracy
15 documents less
Not having to present papers
which the Administration already has
Temps
4,5 hours earned
Eliminating travel
Diners
€73 saved
Thanks to digitization
We offer common solutions
2,5 million operations per day by citizens, companies and administrations
Digital processing
122M procedures, invoices, notifications and others
Digital identity
+ 4,7M idCATcitizenship
+133K T-CATs personal AAPP +619M authentications and signatures
Interoperability
93M data exchanges
between Administrations
Open Government
1.327 entities: Transparència, Open Data, Alerts and Participation Channel
We accompany in the management of change
method
Comprehensive work system
digital e-SET
Disclosure
3K people at conferences
and training
Support
52K requests handled by humans
196k served by chatbots
2.250 public bodies
992
administrations
locals
206
Public sector of the Generalitat
17
Public universities
and parliamentarians
+ 1000
Other public bodies
Based on regularly updated AOC indicators