[Solved] [AOC] Incident detected in AOC services due to network saturation

The following incident is currently resolved: Network problems and instability have been detected on the servers that could cause specific effects on AOC services. These services are now available again. Start date: 11/10/2023 16:00 End date: 18/10/2023 09:00 You will find all the information about any impact on the AOC services status website.

[Completed] [External] Scheduled intervention with general impact on AOC services for January 12 between 23:00 pm and 23:05 pm

The intervention carried out on all services on January 12th between 23:00 and 23:05 has ended correctly on the scheduled date and time. Services are restored. Affected services: VÀlid, Representa, Portasignatures,  EACAT, EFACT, e-Tram, e-Tauler, e-Valisa, e-Notum, MUX, Via Oberta, SE-e, COPY, e-BID,idCat, PSCP, iArxiu, COPY, SAVE and ERES Start date: 12/01/2022 23:00 h […]

[Resolved] [AOC] General impact on AOC services

The following incident is currently resolved: An incident has been detected that affects the services offered by the AOC. The services are available. Affected services: e-TRAM, Copia, e-LICITA, e-NOTUM, e-SET, e-Subhasta, e-TAULER, e-TRAM, e-VALISA, e.FACT, EACAT, ERES, IT WAS Local, iArxiu, idCAT Mobile, Integration, Unified Registration (MUX), Representa, Transparència, SEU-e, Via Oberta and VALID Start date: 25/11/2021 12:30h […]

[Resolved] [AOC] Incidence detected in AOC services due to network saturation

The following issue is currently resolved: An issue has been detected that affects AOC services due to possible network issues on the servers. We are working to minimize the impact and restore services without corruption. Start date: 23/03/2021 5: 00End date: 23/03/2021 10:30 You will find all the information on any affectation on the website of the state of the AOC services.

[Resolved] [AOC] Widespread incidence in the various AOC services

The following incident is currently resolved: A generalized incident has been detected that affects the following AOC services. These services are now available again. Affected services: COPY, DESA'l, e-LICITA, e-NOTUM, e-SET, e-Subhasta, e-TAULER, e-TRAM, e-VALISA, e.FACT, EACAT, ERES, FUE Local, HESTIA, iArxiu, idCAT, idCATMobile, ER idCAT, Integration, Contractor Profile (PSCP), Portasignatures, Register […]

[Resolved] Incidence in receiving calls to the AOC User Support Center

08/11/2019 14:30 pm: from Friday at 14:30 pm, the telephone exchange of our Customer Service Center (CAU) service provider will be operational again. As we are told, the cause of the problem has been the computer attack of the BitPaymer ransomware that has severely affected the systems of several companies, including our provider. Us […]

Minimum Support Services on 18-O

Due to the 18-O strike, the CAU service will only be able to guarantee the attention of blocking incidents and suspensions of digital certificates. In this sense, we recommend that you contact, preferably, through the web form: https://ja.cat/ZPo4e You will find all the information on any affectation on the web of the state of the AOC services.

[Completed] Scheduled intervention in the services of the AOC

We inform you that the intervention carried out in all AOC services with the exception of Validador-PSIS and Hèstia, between 18/03/2019 at 9:00 p.m. and 19/03/2019 at 7:00 a.m., has ended correctly. Services are restored. You will find all the information about any unavailability on the AOC services status website.

[Resolved] Incidence in AOC services affected by the Unified Registry

An incident associated with the creation of settlements has been detected between 00:40h and 11:00h. Services that require the creation of settlements have been affected (Electronic procedures, electronic notifications, eTram, e-Licita, etc…) The service worked intermittently between 8:00 a.m. and 9:30 a.m. Finally, all problems were resolved from 11:00 a.m.