Digitally manage the social services of your local entity
L'Hèstia makes it possible to have citizens' social services files in electronic format
Unify registration criteria
Consensus with your team's professionals about the registration criteria for the best possible return
Avoid annoying citizens
Do not ask the citizen to bring you data that are available from public administrations
Gain efficiency
It facilitates the obtaining of the annual reports, improving the planning, being able to analyze the workloads and the quality of the collected information.
Mª Pilar Sierra, Isabel Vallès and Carmen Galicia
Department of Social Welfare
"The Host allows work in real time and from anywhere, as well as systematize professional practice, collect information in an orderly manner and with the same language"
Characteristics
Flexible
The Heast is flexible enough to allow ABSS to tailor the data record to their needs
Useful
It allows the extraction of RUDEL data annually for the DTASF, facilitating the work of coordinators and management teams
It complements the agenda
From the agenda you can issue receipts, visit reminders and know about the attendance of citizens and justifications for work, concretion of meetings and check workload of professionals
Accessible
Hestia can be used from any computer with Internet connection that meets the minimum security requirements at the operating system level
Explodable
The exploitation module allows you to create lists at any time that serve professionals in their day to day life
Segur
It guarantees the integrity of the data and its accessibility, privacy and compliance with the European RDPD with respect to the data protection it contains
We accompany you in this digital leap
Digital transformation is inevitable, but we know that it is not at all easy to throw yourself into a vacuum. That is why, from the AOC, we will be by your side at all times to make the most of this jump and enjoy it together
Training
Courses, tutorials and seminars that will help you to start the service
Method and best practices
Do not force the citizen to travel to the Post Office because the postman has not found it at home
Support center
Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help you
Inseparable companions of the Hostia
You will get more out of Hestia if you complement it with the following services
Exchange of data between administrations
The integration of Via Oberta a la Hestia allows you to consult the census, TFM and TFN data, dependency and degree of disability.
Digital certification for administration
Used in conjunction with the username and password, the T-CAT will allow you to access Via Oberta queries.
Copies
authentic
It allows you to make authentic copies of documents directly from the Hestia
1. If DO NOT you are an entity in the province of Barcelona:
Access the procedure you will find, a EACAT Procedures (consult how to join EACAT)> provider Consorci AOC, Service CAOC – Request for services > “Application for registration and modification of AOC services” procedure.
It is important to consider:
- That form must be downloaded from the entity that asks the service.
- In order to be able to download the registration form, the EACAT user manager must have assigned you “CAOC service - Request for Services”.
- That, once the form has been completed and validated, it will have to be signed electronically and send it via the "Submit" button on the form itself or throughEACAT Procedures> Registration window.
- The general and specific conditions for the provision of the Hèstia service
2. If you are an entity in the province of Barcelona:
You can consult the procedure for applying for the service through the Social Welfare section of the Diputació de Barcelona website. For more information, contact supportdiba.hestia@diba.cat
Ready to make the jump?
Transforming the Administration needs brave people to take a step forward. Cheer up and throw yourself, we guarantee you a 100% safe landing.
* See the Conditions of provision of this service