In the last e-invoice post we explained how to access received electronic invoices depending on the e.FACT modality that each entity has registered.
Now we want to approach from the same perspective (e.FACT mode) the options to change the status of invoices received.
If e.FACT mode 1 is available, the change in the status of the invoices is made from the Receiver Portal located within EACAT / Applications / e.FACT.
If you have modalities 2 or 3, in EACAT / Applications / e.FACT what we will find is a Custody Portal, in which the invoices are collected but no change of status can be made on them. With these modalities (2 and 3) the changes of state on the invoices have to do through the own accounting program of the entity, that connects to e.FACT by means of FTP. The FAQ may be of interest in this regard Integration with e.FACT.
It is important to keep this distinction in mind especially when making a change of modality; for example, if you change from mode 1 to 3, invoices that have entered mode 1 (Receiver Portal) will not be able to change status when mode 3 (Custody Portal) has already been activated.
More information on managing electronic invoices can be found in the FAQ Actions and status changes on invoices which is in the e.FACT support portal.