The inter-administrative personal space offers citizens:
Control of all your management
Make it easy for citizens to know the status of their procedures and procedures with the Administration in a simple way
Convenience, all from one place
Simplify and integrate citizen actions in an inter-administrative view from your e-headquarters
Transparency with your data
Disposition of personal data and control of its use by the Administration
Characteristics
Cost 0
It won't cost you even 1 euro thanks to the Transparent Governments Network. It only requires a necessary change management on the part of your organization
Procedures and personal actions
It allows an inter-administrative view of records, registrations, invoices, resources and all those activities relating to the relationship between citizens and the administration
Access to personal data
Citizens can access their personal data independently
Vision andnteradministrativa
It has an inter-administrative, unified, cloud-based and constantly updated vision with the support of the AOC
Always up to date
It allows to have common developments and improvements for the whole territory given that it is a country and comprehensive solution
Adapted to mobiles
Developed with technology that adapts to facilitate access with mobile devices
Easy and in the cloud
It allows to integrate the information and the own systems of each being through the Hub of Citizen Folders
Proactive
It allows people to be informed of new developments in their records, procedures, actions, identifications, notifications, etc... and to receive them in their email
Integrated
Integrated with your system, with the General Access Point and with the VÀLid, e-NOTUM, e-TRAM, e-FACT and ViaOberta services of the AOC, among others
We accompany you in this digital leap
Digital transformation is inevitable, but we know that it is not at all easy to throw yourself into a vacuum. That is why, from the AOC, we will be by your side at all times to make the most of this jump and enjoy it together
Training
Courses, tutorials and seminars that will help you to start the service
Method and best practices
Do not force the citizen to travel to the Post Office because the postman has not found it at home
Support center
Continuous support from the AOC in order to make the leap together. If you need it, we will be there to help you
Inseparable companions of My space
You will get more profit thanks to its integration with the following services
Electronic notifications
Digital notification is fast, convenient and free
The point of entry for invoices from the Catalan public sector
Electronic invoicing is fast, convenient and free
Processing with citizens and companies
Identifies its users using the VALID service
Integration of identity services
Easily use your Decidim Catalunya certificates thanks to VALID
Exchange of data between administrations
To validate the registration and be able to participate in processes for people with this requirement
How to apply for the service
Therefore, you will need to complete the PDF document from Application for registration and modification of the AOC services where you will need to select the My Space service.
It is important to consider:
- That registration form must be downloaded from the entity that asks the service.
- In order to be able to download the registration form, the EACAT user manager must have assigned you “CAOC service - Request for Services”.
- That, once the form has been completed and validated, it will have to be signed electronically and send it via the "Submit" button on the form itself or throughEACAT Procedures> Registration window.
Considerations for service
- The entities that use the Seu-e and Transparency, and e-TRAM services already have the My Space enabled service by default. The access to the same realizes from the service of Seu-e and Transparency and from the catalog of formalities of the e-TRAM.
- My space has the possibility of integration to incorporate information of the entity's own management. To carry it out, you must send the integration request form. All information is available at GitHub of the AOC Consortium - Hub of citizen folders.
For comments, please contact support who will transfer it to the service managers to contact you.
Ready to make the jump?
Transforming the Administration needs brave people to take a step forward. Cheer up and throw yourself, we guarantee you a 100% safe landing.
* See the Conditions of provision of this service