The AOC, as a co-creator of the NovaGob 2025 Congress, which will be held in Barcelona on October 27 and 28, will present within its program, some of its most outstanding projects, focused on digital transformation and citizen care.
The projects that the AOC will present are:
🔹 El Meu Espai
Personalized digital service that offers an integrated and inter-administrative vision of citizen management and that currently provides services to more than 1.000 entities and includes pilots for registration and tax management.
🔹 Chatbot with generative AI
Automated support assistance on services such as idCAT, eFACT o Representa, trained with generative AI and which in 2024 managed more than 143.000 consultations, improving care and freeing up human resources.
🔹 Automation of the energy poverty report
Project that generates automatic energy poverty reports, facilitating the protection of vulnerable people according to Law 24/2015, reducing the administrative burden and avoiding requesting documentation from citizens.
You can check the preliminary program, with the days and times.
🧭 Main axes of NovaGob 2025
The congress will revolve around 6 major thematic areas that will mark the future of public innovation:
- Public innovation: A new paradigm for management.
- Digital transformation and AI: The revolution underway.
- Public talent management: The engine of change.
- Easy administration: Simplification and organizational transformation.
- Good governance: Transparència, integrity and citizen participation.
- Robust administration: Adaptive capacity in the face of complex environments.
🎟️ Discounted tickets!
As a co-creating entity, the AOC will offer tickets with a 50% discount to attend the Congress, so stay tuned to our newsletter and don't miss out.
👥 The event is organized by NewGov, the Barcelona City Council, the Secretariat of Telecommunications and Digital Transformation of the Generalitat of Catalonia, la Diputació de Barcelona i theBarcelona Metropolitan Area (AMB).
