The AOC and the Granollers City Council explain their interoperability model in Bilbao

The service manager Via Oberta of the AOC, Gemma Varona and the director of Digital Transformation and OAC of the Granollers City Council, Xavier Iniesta, gave the workshop “Practical analysis of interoperability"at the request of theBasque Institute of Public Administration (IVAP).

The workshop was aimed at people employed in Basque local public administrations. Specifically, the town councils that signed up were Donosti, Bilbao, Andoain, Elgoibar, Durango, Etxebarri, Leioa, Irun, Loiu, Urdunya and Sestao; the profiles of the attendees were varied, but the administrative, IT technician, legal and interoperability manager predominated. Two e-government managers from the Provincial Council of Vizcaya also attended.

The general objectives of the workshop were to show interoperability as the effective solution to comply with the right of citizens not to provide data that is already in the possession of the administration and to improve the implementation of interoperability based on experience in other territories. As specific objectives, AOC and Granollers

  • provide tools and methodologies to increase the use of interoperability, compliance with the ENI and identify the strengths and weaknesses of entities with respect to interoperability.
  • explain the need for the procedure to ensure that issuers offer interoperable data
  • highlight the usefulness of interoperability to offer proactive services and metaservices.

Both from the content of the questions that the local entities put forward and from the concerns that arose during the workshop, AOC and Granollers realized that the problems of people working in local entities are similar to those in the Basque Country and Catalonia, from the lack of resources to the headache that the request for data by procedure entails. The workshop also served the participants to expose their concerns regarding the use of certain administrative tools.

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