The session “Artificial and human intelligence: an alliance for the future of public management”, in the TOP10 of the CGD2025
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Public Administration has experienced a true Darwinian evolution in its way of working, going through stages of questionable efficiency until reaching the current moment, in which artificial intelligence (AI) emerges as a key tool to transform processes and improve decision-making. This was the guiding theme of the presentation “From non-intelligence to the combination of intelligences in public management: the story of a Darwinian evolution”, which took place on March 12 in the Auditorium of the Barcelona International Convention Center (CCIB), as part of the Digital Government Congress (CGD) 2025.
The session, led by Victor Almonacid, general secretary of the Alzira City Council, is one of the most highly rated in the entire CGD2025, as he captivated the audience with a profound reflection on the role of AI in the Administration of the future.
Throughout his speech, Almonacid took a historical tour of the recent past of the Administration, where he pointed out that many processes have been neither agile nor intelligent. But now, with the arrival of AI, a new scenario is opening up in which collaboration between artificial intelligence and human intelligence becomes fundamental. It is not about replacing public sector professionals, but about optimizing their work, redistributing tasks in a correct and balanced way between humans and machines.
The speaker emphasized that the new public employee will not work less, but will work better. The implementation of AI will allow public workers to focus on soft skills such as leadership, empathy and relational intelligence, delegating to technology those more mechanical and repetitive tasks. This change will not only improve the efficiency of public services, but will also promote a more humane Administration that is closer to citizens.
With a great reception from attendees, the session demonstrated that artificial intelligence is not a threat to public workers, but an opportunity to redefine their role and enhance their work.
