- Open administration
Generative AI: from euphoria to reality (also in Public Administration)
The model ofdigital public infrastructure (DPI) proposed by the World Bank and adopted by institutions such as the AOC represents a fundamental shift in the digitalization of public services, focusing on the creation of reusable and shared digital solutions that benefit both the public and private sectors. This approach seeks an inclusive, efficient and sustainable digital transformation, overcoming the limitations of traditional fragmented models.
Benefits of the DPI model
DPI provides a common digital infrastructure that enables the reuse of key components such as digital identity, electronic payments and data sharing. This reduces costs, avoids duplication and encourages interoperability across sectors. Unlike traditional siloed systems, DPI facilitates:
– Efficiency: Optimized resources thanks to economies of scale.
– Innovation: Promotes the creation of new digital services by the private and public sectors.
– Inclusion: Guarantees access to digital services for vulnerable groups.
– Scalability: Systems ready to grow with social and technological needs.
This model not only improves the user experience, but also reinforces trust in digital services thanks to principles such as privacy by design and robust governance.
Comparison between the World Bank and the AOC
The World Bank highlights DPI as a global tool to accelerate digital development, but the AOC has gone further by applying this model to Catalonia with a special emphasis on shared services. The AOC offers reusable solutions such as idCAT, eFACT or Via Oberta, which allow city councils and other entities to access advanced digital services without having to develop them from scratch. This not only saves resources but also guarantees a homogeneous experience for citizens.
While the World Bank proposes a general framework that can be adapted to different countries, the AOC has demonstrated how this model can be successfully implemented in a local context. This includes collaborating with public and private actors to develop interoperable and accessible tools.
Impact during the pandemic
A clear example of the value of IPR was during the COVID-19 pandemic. Countries with robust digital infrastructures were able to deploy emergency aid more quickly. In Catalonia, AOC tools allowed essential procedures to be managed in an agile and secure manner, reaffirming the importance of a shared infrastructure.
Challenges and opportunities
Despite the obvious benefits, implementing a DPI model brings challenges such as:
– Integrate legacy systems.
– Reduce the digital divide by ensuring universal accessibility.
– Protect personal data against cyber risks.
The AOC has addressed these challenges through clear strategies such as digital skills training, solid legal frameworks, and technologies that prioritize security.
In short, the DPI model not only transforms public services but also drives an inclusive and resilient digital ecosystem. The AOC experience serves as a benchmark to demonstrate how the benefits of this shared infrastructure can be maximized for the benefit of all of society.
You can find more information about this model: World Bank IPR model.