- Open administration
The AOC uses generative AI to analyze the comments associated with the 20.000 monthly satisfaction surveys
From the AOC we are preparing the Digital Maturity Index (IMD) of city councils and county councils corresponding to the year 2024. The period for submitting amendments to the IMD 2024 is extended ends March 31, 2025.
To calculate the indicators that allow us to obtain the Digital Maturity Index we take into account:
- Data on the use of AOC services
- The analysis of the websites of local bodies
- The amendments sent to us by those involved
1. Review your data
That's why we call on review the data of each entity to adjust the 2024 Digital Maturity Index. You can review your data by accessing the website where we publish the IMD indicators:
2. Do you see inaccurate data?
Once the information has been reviewed, and in case you have found any inaccurate data, you can send your amendments using one of the two formsfollowing, depending on your integration with MUX.
Important: If your entity is not effectively integrated with the AOC's MUX service, you must report your entity's total number of inbound and outbound records on the amendment form. This data is very important for the preparation of the index.
Acknowledgments Open Administration
The score obtained in the IMD 2024 will be used to create the list of entities awarded with the Acknowledgments Open Administration, awards that the AOC awards each year to leading local governments in digital transformation.
The IMD is calculated using a full year of data, so this year's edition is produced using data from the year 2024. This methodology ensures that the assessments are based on a robust and complete data set .