The identification and electronic signature system idCAT Phone it is already used by more than three million people. It is a fast and secure identification system that sends a single-use code to the user's mobile phone without the need to remember any passwords.
It is an identification system with a high degree of citizen satisfaction: more than 90% of the people who use it would recommend it and highlight the reliability and ease with which it allows access to electronic procedures such as the consultation of taxes or applying for scholarships or grants.
Video ID: available to everyone, from anywhere
One of the factors that has caused the increase in the use ofidCAT Mobile has been the incorporation of video identification to request it. This functionality allows any user, regardless of where they are, to register in a simple and secure way. It is no longer necessary to live in Catalonia or physically travel to activate theidCAT Mobile: all you need is a device with a camera and an internet connection. This opens the doors to people who reside outside of Catalan territory but need to access services from the Generalitat.
The incorporation of theidCAT Mobile as an identification system in La Meva Salut has also been a key factor in this increase in the use of theidCAT Phone.
idCAT Mobile vs Cl@ve: comparison of use
The idCAT Mobile has gained ground over other electronic identification systems, such as Cl@ve. Some of the aspects in which it stands outidCAT Mobile are:
Continuous improvement of the user experience
The idCAT Mobile is in a continuous process of improvement. Recent updates have improved compatibility with more devices, reduced response time and expanded technical support options. In this regard, suggestions for improvement from citizens are an essential source for perfecting the tool and allow the administration to maintain its commitment to offering an experience that puts the user at the center.
You can get theidCAT Mobile in person at the Citizen Service Offices (OAC) or online, through the website idCAT Phone which incorporates the help of an assistant.
