Sant Quirze del Vallès City Council has launched a website to facilitate access to electoral information. Now citizens can check where you can vote and if you have been designated a member of an electoral committee, at any time and from any device. The tool allows easy and simple access to information, freeing up time and resources of citizen attention services.
Electoral processes generate many inquiries to the OAC from people who want to know if they have been designated as members of an electoral board or in which board they can vote. To respond to this demand, a web page has been created where citizens can consult the electoral roll and the designation of table members immediately, identifying themselves with their ID and date of birth. The page also provides information related to the electoral process, so that citizens can clarify their doubts independently.
This is a documented good practice in theDigiCanvis Observatory in the field of people-centered services.
Com funciona?
The website of electoral consultations allows, on the one hand, consult the electoral roll, with information about the polling place and the table where you can vote and, on the other hand, to know if a person has been designated board member for election day.
First, the person identifies himself by reporting his DNI-NIF or Residence Card and date of birth.
If you have asked if you are part of a polling station:
- The portal informs whether or not the person has been chosen in the public and random draw, held in plenary session, to be a member of the polling station on election day.
- If you have been appointed, you will be informed of the details of the polling station and the procedure for presenting allegations, as well as the date of the information meeting called by the City Council.
- A link to detailed information on the electoral process and the functions to be performed during the day is included.
If you have consulted the electoral roll:
- The portal informs whether the person is registered or not in the lists of the current electoral census.
- If you are registered, indicate the polling place and the table where you can exercise your right to vote.
- A link to detailed information on the election process is included.
The queries made are stored to exploit the data in a dashboard, which allows analyzing the evolution of the queries, the trend or the temporal and geographical distribution, and make informed decisions.
What are the benefits?
- Reduction of workload. By automating responses to electoral inquiries, municipal staff can focus on more complex inquiries and value-added tasks.
- Increase of the transparènciaThe availability of electoral information online promotes transparència and citizen participation, giving more open and easier access to information relevant to the electoral process.
- Reduction of processing times. Citizens can check online if they are a member of a table before receiving notification of the designation, so they have more time to present allegations of excuse or resignation before the Electoral Board.
The website has been operational since April 2024, with the holding of the elections to the Parliament of Catalonia. During these elections, 12,53% of people included in the electoral register made online consultations. During the lasteres European Parliament elections 2024, this figure has increased to 13,10%. Visits to the elections section of the municipal website have also increased, which means that citizens are better informed about the electoral process and that it promotes democratic culture.
You can find out the key aspects to take into account to replicate this initiative in the file Online electoral inquiries.
