- Open administration
- Digital Government Congress
CGD2025: the revolutionary spirit to transform the digital future
As a result of the revitalization of digital services carried out by the AOC in the territory to guarantee the digital rights of citizens and companies, some practices to improve associated with the implementation of services have been identified in those local entities that also have tools from market providers.
Duplication of solutions for electronic headquarters and transparency portals on municipal websites, or deficiencies in the publication of procedures associated with the processing of business activities, are some of the examples detected that can cause confusion for citizens and lead to risks associated with regulatory breaches.
In this context, from the AOC we have drawn up a collection of recommendations to help you amend these practices, providing models that guarantee a good deployment of services and how to improve their use.
For this reason, we also want to provide you with advice to enhance the use of specific procedures versus the generic instance in electronic processing with citizens, or how to optimize the transparency portal that we offer you from the AOC.
Check out the collection of new guides and contact our team at invigoration from the AOC if you need more support.
- Recommendations guide to correct duplication of electronic headquarters on municipal websites
- Guide to Recommendations for the publication of procedures associated with the processing of business activities
- Guide to Recommendations for the publication of electronic procedures
- Recommendations guide to optimize the transparency portal