How to make good use of Via Oberta? (IV): file and official well identified  

Continuing with the collection of good practices, in this post we explain two pieces of information that must be reported correctly when carrying out the consultations of Via Oberta.  

All organizations that consume data have an obligation to cooperate in the event that they are informed of an audit. In this sense, if this data that we will discuss is not reported or is reported incorrectly, it can lead to quite a few headaches, as it makes it difficult to find documentation to justify a certain consumption.  

  1. File number 

When reporting the file number in which the query is contextualized, it is necessary to limit oneself to indicating this code, without including personal data of the person who owns the data. Nor is it vàlid fill in the field with words such as “evidence”, “proof”, “file”. The code reported must allow the correct identification of the file in which the query is being made. 

  1. Identity of the official 

In the field relating to the official's name, it is necessary to correctly inform the identity of the person who is consulting the data, to ensure that the consultation is carried out responsibly and with all the guarantees that the procedure requires.   

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