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Girona City Council has implemented a automated system using robotics to update the vehicle census. The solution improves data processing efficiency and eliminates repetitive and mechanical tasks, which allows municipal staff to engage in value-added activities.
The agencies send the technical data sheets of the new vehicles in PDF format to the town hall, which must be included in the vehicle census. About 3.000 cards must be registered each year, devoting approximately 4 minutes of work to each one. This task is characterized by being very repetitive and consumes a lot of time and human resources. In addition, there is a risk of data entry or file manipulation errors. Thanks to the automation of this process, the average time of managing each file has been reduced to 10 seconds and with total accuracy in the data.
This solution is documented in theDigiCanvis Observatory as an innovative initiative of the local administration.
Robotic process automation (RPA) refers to software that automatically interacts with applications in the same way that people do in their daily routine: by moving the mouse, choosing options, searching the screen or logging in information
Thanks to these capabilities, the RPA robot performs all the necessary steps to enter the data from the tokens in the vehicle census automatically and in the same way as the organization's staff would do it:
Currently, Girona City Council carries out this process once a month and it lasts about 2 hours, without any direct intervention by municipal staff.
The system has been in operation since May 2023 with very good results: reduction of the average management time per file by 99,6%. The calculated time savings is 91 hours per year with automation.
You can find out the key aspects to take into account to replicate this initiative in the file Automation of registrations in the vehicle census.
It collects innovative initiatives and good practices (DigiCanvis) that have been successfully implemented in Catalan councils and that are a source of inspiration for the rest of the bodies.
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