Changes to idCAT Mobile
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- Digital certification
- Identity and digital signature
Request a vote by mail with the IDCAT Certificate
The content of this post is outdated. Currently, it is only performed to an ER idCAT of the Generalitat.
When a citizen changes their identity document (the most common is the change from NIE to DNI), in order to update the data of their mobile idCAT, they must first cancel the registration associated with the previous document and then cancel the 'a new mobile idCAT with the new document.
To do so, the citizen must follow the following steps:
1. Request the low of the Mobile idCAT (for example, associated with a NIE):
- In person at one ER idCAT of the Generalitat, in this case the cancellation takes place immediately.
- In person at one ER idCAT of the local world: in this case the drop No. is carried out immediately. As a Registrant, you must follow the steps in the FAQ: How to manage the modification / download of idCAT Mobile by an operator of the Registration Entity, sending us the cancellation request together with the authentic/certified copy of the current identification document, so that it can be managed from our Customer Service Center. Once the cancellation has been made, the citizen is informed, and also to the ER, if you provide your email in the request.
2. Give yourselfhigh in idCAT Mobile with the new identification document:
- In person at one ER idCAT Generalitat immediately
- In person at one ER idCAT local world immediately
- Electronically through the options explained in the FAQ How can I sign up for idCAT Mobile?
You have at your disposal the idCAT Registration Entity support portal.