- Open administration
- Innovation
Three AOC AI systems included in Social Services Algorithm Radar unveiled at MWC 2024
The AOC Consortium participated in the round table "How should digitization promote the relationship between the administration and social entities?" in the conference "Digital simplification in public administration: proposals from social entities" organized by Lafede.cat I la Table of Entities of the Third Social Sector of Catalonia in order to reflect on how to reduce the bureaucracy of the administration and favor its relationship with social entities.
The director of the AOC, Astrid Desset, has highlighted the importance of interoperability in order not to request information that is in the power of the administrations and the easy and usable digital identity together with the AOC's Representative service to accredit the representation of an entity.
The general director of Digital Administration and Organization also participated in the table, Núria Espuny, and the head of the Open Government Department of Sant Feliu de Llobregat City Council, Ascen Moor.
The three representatives of the administrations have agreed on the need to coordinate more between organizations and also with citizens and entities to design simple services and solutions, easy to use, with understandable language, adaptable to any device (especially mobile ), which are also more robust to guarantee a full availability of digital administration services, and to build an intelligent administration by offering personalized and proactive services. One of the difficulties that administrations face is finding professionals specialized in certain areas related to digital transformation and the other, finding the balance between legal frameworks and proactive, usable and easy digital services.
The Third Sector Board and Lafede.cat have proposed one decalogue to simplify digital procedures with the public administration and thus improve their social work. These proposals respond to two studies carried out by both organizations that analyze the technical challenges faced by social and cooperation entities in the process of presenting projects and justifying subsidies.
- Study "Digitization and simplification of public financing administrative processes” (Table of the Third Sector. November 2022)
- Diagnosis of the Catalan calls for cooperation: prospects and administrative possibilities for convergence and simplification (Lafede.cat. February 2021).