- Open administration
The use of digital services increases by 11%: balance of the AOC 2023
From May 13 the Citizen Attention Offices located in Barcelona, Girona, Lleida, Tarragona, Tortosa and Puigcerdà they open to the public on Wednesdays from 9 a.m. to 14 p.m. by appointment to be able to obtain the idCAT certificate. Per request an appointment you must select the topic of your interest, in this case Digital identification and certificates, and choose the office where you want to be cared for.
Apart from these offices we remind you that you can consult the map of the other idCAT Registration Entities that are open and that allow to deliver digital certificates to the citizens (especially autonomous) that have the obligation to do electronic formalities that can only do with this means.
We recommend that if you need to collect your idCAT certificate, first contact your institution by phone before going there and confirm that they will issue you the certificate. Ask for the schedule, if an appointment is required, if it is issued to people from other municipalities or only in emergencies
Remember that you can also request theidCAT Mobile, the certificate for citizenship, which can be obtained electronically with your DNI and health card and with which you can carry out most procedures with the Catalan administrations.
On the other hand, we inform you that there is trusted service providers that issue certificates by videoconference at a cost and have communicated this to the Ministry of Economic Affairs and Digital Transformation