“Public administrations around the world have incorporated digital social networks as tools to improve the relationship with citizens and strengthen open government. Indeed, these social technologies offer the possibility of two-way communication and could contribute to creating more horizontal, permeable and perceptive public administrations.
In the Spanish case, there is a very high diffusion at all three levels of the Administration. However, the reality, contrasted with data, shows us that although there is a long way to go if we want to achieve the high expectations that these tools have generated. ”
This is the beginning of the article written by Francisco Rojas Martín * based on data extracted from an ongoing doctoral research on the use of XSDs in Spanish public administrations. You can bequeath the full article to Bulletin of the ESADE Institute of Public Governance and Management
* Francisco Rojas Martín, researcher in the Department of Political Science and International Relations at the Universidad Autónoma de Madrid (UAM) and co-founder of NovaGob, the social network of the Public Administration
