- Open administration
We share the conclusions of the AOC workshop with the county councils to strengthen digital support in small municipalities
On 10/10/2013, the Montsià County Council presented its experience with Via Oberta services in the field of educational aid and services to the other county councils. Here is the summary of the presentation:
“The Education Area of the Montsià County Council manages educational services and aid, in agreement with the Department of Education (transport services and school canteen) and with the Tarragona Provincial Council (school books, nurseries and summer camps). and camps). Specifically, in the 2012/2013 academic year, it processed 3.960 applications for services (transport: 370, and canteen: 186) and educational aid (books: 2.051, canteen: 1.178, kindergartens: 99, travel: 57, and colonies and camps: 19).
Each application involves, according to its type, obtaining or checking various socio-economic data: cohabitation data, income and economic assets, identity, single parenthood, large family, disability, dependency, etc.
Before 2010, the applicant families had to provide much of the documentation requested, with the exception of the cohabitation flyer and the level of income that was requested directly by the County Council, thanks to the specific agreements established with the county councils and the AEAT.
Access to Via Oberta services from 2010 onwards led to a considerable reduction in the volume of ancillary documentation that families had to provide (now only based on identification documents, TIS, regulatory agreements and foster care), and a quantitative and qualitative improvement of the process of access to the complementary documentation that translated in agility, efficiency and simplification of the formalities, a greater comfort for the user families and an increase of the efficiency by the greater social profitability and equity of the helps awarded ”