In recent times, in addition to the work to improve the platform, progress has also been made in the integration of e-TRAM into file platforms.
Concerned Llagostera City Council (Gironès), -which acted as an e-TRAM integration pilot with the Girona Provincial Council's file solution-, from this week it is already up and running.
Specifically, 4 procedures have been parameterized in the e-TRAM:
- generic instance
- use of equipment
- scrap metal collection
- complaints and suggestions
The first three procedures have been integrated with the file platform provided by the Girona Provincial Council, so that once the citizen has completed the procedure with the e-TRAM, the public worker, from the back-office itself of the e-TRAM can create an action that sends all the information of the application to the tool of management of files, obtaining like this a number of file and creating the cover of the same. From now on, the management of the procedure will have to be continued from the file platform, but with the possibility of reporting status changes to the e-TRAM citizen folder.
It should also be noted that the work with the Llagostera City Council has also achieved a second important milestone: when the citizen makes the entry settlement, e-TRAM makes the entry into electronic registration ERES from the City Hall, – served in ASP mode by the Girona Provincial Council – instead of doing it in the telematic auxiliary register EACAT.
Based on this experience, it will be necessary to define the steps to follow to promote this system in the rest of the municipalities where the deployment of file solutions is being worked on, as well as the possibility of making entries in the register. ERES of each entity.
You can consult the press release issued by Llagostera City Council at: http://www.llagostera.cat
