New professional role Technical Administrator
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- Beast
Hèstia incorporates new inquiries from Via Oberta
The expansion of the Basic Social Services teams with administrative staff who can manage resources directly, without the intervention of a professional, has given rise to the need to have a new professional role in Hèstia that, despite being able to give high person files and records and register issues, demands,… and use the agenda module, can not access the content of professional proceedings, since it can not do direct attention.
This new professional role has been called Technical Administrator and will be available to all Hestia ABSS with rollout on Thursday, May 31 at 17:00 PM.
In addition to this new professional role, the AOC Consortium has taken the opportunity to apply the following improvements:
- Problematic record reminder
- Return to the latest personal files and recently worked records
- Update your Outlook calendar with Hostia entries
- Reminder sending and justification of the appointments of the users by email
You can check out these updates in more detail in the document New Technical Administrative role.