We promote digital administration services with information banners at the headquarters, portal transparència and new e-TRAM
Share
This post is over 1 year old. Content may not be up to date.
From the AOC we work to promote the digital transformation of the Catalan administrations, and within this context the citizens also play a very important role, so from the AOC we want to help the citizens to know the services that has at its disposal to make this digital interaction with administrations easier.
During the elections to the Parliament of Catalonia on February 14th, we already made a first approach when we incorporated a banner into the Valid identification service to encourage the application for voting by mail through idcatMobile.
Banner promoting mail voting
This first banner was available on the Valid website for 90 days and during that time there were more than 7M visits to the identification portal. We do not have direct data, but it certainly helped to encourage postal voting, which reached a record number of 284.706 applications, 5,30% of the total Catalan census.
After this first experience, we have now started a second campaign based on the publication of a banner that promotes “El meu espai”, with a link to the inter-administrative citizen folder, at the header of the electronic headquarters portals and transparència, and also the new e-TRAM (2.0) that we are deploying in the territory.
Image of the new promotional banner on the e-TRAM processing portal of the Pla d'Urgell County Council:
At the moment we have started the tests with 6 entities that already have the active banner: specifically the town councils of Riells and Viabrea, Sant Celoni and Sant Just Desvern, the regional councils of Alt Empordà and Pla d'Urgell, as well as the AOC Consortium itself. But after a short period of tests we will extend the publication of the banner to all entities that have the citizen folder service "El meu espai".
How it works
Once the testing period ends, the banner will be activated automatically by the AOC on the headquarters portals and transparència of those entities that have "el meu espai". Also on the new e-TRAM 2.0 processing portals.
However, if the entity does not want to have the active banner, any user who is an editor of the open government services and from the management menu (customization of transparència) will be able to deactivate it so that it does not appear on their portal. As for citizens, they also have the option to close it (by checking “I do not want to beeressa”), and in future visits it will no longer appear.
We hope you enjoy this new feature to promote digital transformation services to the public; we will soon be incorporating new banners and other display improvements to bring digital services closer to the public.
